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Contact Centre

Our Contact Centre Division offers a Total Recruitment Solution across all functions within the Contact Centre environment, ranging from Service & Sales based Volume Recruitment at Advisor Level through to the Middle to Senior Level of Managers and the full complement of Contact Centre Support positions.

With some of the industry's leading Consultants working within the Contact Centre Team partnering a wide range of high profile Blue Chip and smaller Contact Centre Clients, we can offer a significant number of desirable career options and strong prospects to industry professionals across this market.

Whether it be the demands and pressures of Volume Recruitment or the more specialist Middle to Senior Level arena, we have over 20 years of experience within the market place and are ideally suited to targeting the best talent from major competitors and fulfilling requirements again and again.

We recruit for a wide range of Contact Centre focused positions including:
  • Customer Experience Managers
  • Care / Service / Advisors / Team Managers / Managers
  • Inbound Sales / Outbound Sales / Customer Loyalty Advisors
  • Inbound / Outbound Sales Team Managers
  • Senior Call Centre Managers both Service & Sales focused.

Contact Centre Support roles including:
  • Project Management / Analysts
  • Trainers across Sales / Behavioural / Soft Skills / Customer Service
  • Training Managers / Learning & Development / New Projects


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Contact Us
XL Recruitment
Grove Chambers,
Green Lane,
Wilmslow,
Cheshire, SK9 1LD
t: 01625 529 144